Privacy Policy

Introduction

This Privacy Policy (“Policy”) outlines the protection and handling of personal data by Perfect India Tour (referred to as “TI”) when you purchase, inquire about, or interact with any of TI’s products or services via any of TI's platforms, including websites, mobile sites, and mobile apps (collectively referred to as “Sales Channels”).

For the purpose of Privacy Policy:

1. References in this policy to “you” or “your” are references to ‘User’
2. References to “we”, “us” or “our” are references to ‘TI’
3. References to “website” mean a reference to ‘website(s)’, ‘mobile site(s)’ and mobile app(s)

By using the website or other Sales Channels, you agree to the terms of this Privacy Policy. If you disagree with the Policy, please do not access or use the website or other Sales Channels.

Purpose of the Policy

We understand the importance of protecting your personal information. This Policy is designed to inform you of how we collect, use, disclose, transfer, and store your data in compliance with applicable data protection laws.

We are committed to safeguarding your personally identifiable information by implementing appropriate technical and organizational measures to protect it.

What Personal Data we collect?

1. We may collect the following personal and sensitive information from you while transacting through us:
   1. Personal Information: Name, gender, date of birth, age, contact information (address, email, phone number), country of residence.
   2. Travel Details: Passport number, frequent flyer number.
   3. Sensitive Information: Dietary requirements, health conditions (e.g., special assistance or accessibility needs).
   4. Financial Information: Credit card details, financial status, and tax information.
   5. Employment and Education Information: Job title, organization, educational background.
   6. Other Details: IP address, browsing activity, device information, CCTV footage, recordings of communications with us.

How do we collect Personal Data?

1. Direct Collection: We collect information directly from you when you fill out forms, make bookings, attend events, or communicate with us.


2. Indirect Collection: We may also collect data from third parties like travel agents, social media platforms, or public sources.


3. Social Media: If you connect your social media accounts (e.g., Google, LinkedIn), we may collect data as permitted by the social media provider.

How We Use Your Personal Data

1. We do not sell or trade your personal information. We use the data to::
   1. Process bookings and provide services.
   2. Comply with legal and regulatory requirements.
   3. Respond to your inquiries or complaints.
   4. Personalize your experience with tailored communications.
   5. Manage promotional activities and improve our offerings.



If you do not wish to provide certain data, you may still use our website but may not be able to access all services.

2. Use of Cookies

We use cookies to enhance your experience and track site usage. Cookies are small files stored on your device to remember your preferences and improve service. You can adjust your browser settings to manage or reject cookies.

Sharing Your Personal Data

We may disclose your data to:

1. Members of the TI group or third-party service providers.
2. Competent authorities or legal bodies.
3. Credit reference agencies to assess creditworthiness.
4. Social media platforms, third-party advertising networks, and analytics providers.

Information Protection and Security

We use various security measures to protect your personal data from unauthorized access. These include data encryption, firewalls, and secure storage systems. We also ensure our third-party providers adhere to similar security standards.

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, comply with legal requirements, and resolve any disputes. After this period, your data will either be deleted or anonymized.

Changes to the Privacy Policy

This Privacy Policy may be updated periodically. Any changes will be communicated through email or a prominent notice on our website. Continued use of our services after the updates indicate your acceptance of the changes.

Your Rights

You have rights under applicable data protection laws, including the right to access, correct, or delete your personal data. To exercise these rights, please contact us. We aim to respond to all requests within one month, though more complex requests may take longer.